Terms & Conditions

Nexa Experiential Solutions

Effective Date: May 23, 2026

Welcome to Nexa Experiential Solutions. These Terms & Conditions govern your access to and use of our website, services, event activities, advertisements, communications, and business interactions.

By accessing our website, booking our services, participating in events, communicating with our team, or engaging with our digital platforms, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you should discontinue use of our services and platforms immediately.


About Nexa Experiential Solutions

Nexa Experiential Solutions is an event management and experiential marketing company providing services including corporate events, wedding planning, entertainment management, employee engagement activities, artist coordination, venue decoration, concerts, private celebrations, branding activations, production management, and digital promotional services.


Service Eligibility

By using our services, you confirm that:

  • You are legally capable of entering into binding agreements.
  • The information provided by you is accurate and complete.
  • You will use our services only for lawful purposes.
  • You will not misuse, disrupt, or attempt unauthorized access to our systems or platforms.

Scope of Services

Nexa Experiential Solutions provides customized event planning and execution services based on client requirements, availability, budgets, venue conditions, vendor availability, permissions, timelines, and operational feasibility.

All services, concepts, quotations, event deliverables, timelines, and execution plans are subject to discussion, approval, availability, and contractual agreement between both parties.

We reserve the right to refuse or discontinue services for projects involving unlawful, offensive, unsafe, discriminatory, or unethical activities.


Quotations & Pricing

All quotations shared by Nexa Experiential Solutions are based on the information available at the time of estimation.

Pricing may vary due to:

  • Venue changes
  • Vendor availability
  • Government regulations
  • Tax revisions
  • Material cost fluctuations
  • Last-minute modifications
  • Additional requirements
  • Technical or operational changes

Quotes are valid only for the specified duration mentioned in the proposal or invoice.


Booking Confirmation

Bookings are considered confirmed only after:

  • Written approval from the client
  • Advance payment or booking amount confirmation
  • Agreement on project scope and deliverables

Nexa Experiential Solutions reserves the right to reject or cancel tentative bookings that remain unpaid beyond the specified period.


Payment Terms

Clients agree to complete payments according to the agreed payment schedule.

Payments may include:

  • Advance booking amount
  • Milestone payments
  • Vendor payments
  • Final settlement before or immediately after event completion

Delayed payments may result in:

  • Service delays
  • Event suspension
  • Vendor withholding
  • Additional charges
  • Legal recovery actions

All applicable taxes, transaction fees, government levies, and third-party charges shall be borne by the client unless otherwise agreed in writing.


Cancellation & Refund Policy

Event planning and production involve advance commitments with vendors, venues, artists, logistics providers, and operational teams.

Cancellation requests must be communicated in writing.

Refund eligibility, if any, will depend on:

  • Stage of project execution
  • Vendor commitments already made
  • Non-recoverable operational expenses
  • Production status
  • Booking timelines

Advance payments, blocking amounts, consultation fees, artist fees, logistics charges, and customized production costs may be non-refundable.

Nexa Experiential Solutions reserves the right to deduct operational, administrative, and vendor-related expenses before processing any eligible refund.


Rescheduling Policy

Event rescheduling requests are subject to:

  • Venue availability
  • Vendor availability
  • Artist schedules
  • Operational feasibility
  • Revised costing

Additional charges may apply for date modifications, logistical changes, vendor rebooking, or urgent execution requirements.


Client Responsibilities

Clients are responsible for:

  • Providing accurate event details
  • Securing necessary permissions or approvals where applicable
  • Coordinating venue access
  • Ensuring timely communication
  • Making payments as agreed
  • Maintaining lawful conduct during events

Clients shall be liable for damages caused by guests, attendees, employees, representatives, or vendors arranged independently by the client.


Vendor & Third-Party Services

Nexa Experiential Solutions may coordinate with third-party vendors including decorators, artists, caterers, venues, technicians, entertainers, transport providers, and production teams.

While we strive to ensure service quality, we are not directly liable for:

  • Independent vendor delays
  • Third-party negligence
  • External operational failures
  • Venue restrictions
  • Artist cancellations beyond reasonable control
  • Supplier shortages
  • Government restrictions

Vendor services remain subject to their own operational policies and limitations.


Event Execution Limitations

Event execution may be affected by circumstances beyond reasonable control, including:

  • Weather conditions
  • Government restrictions
  • Technical failures
  • Venue limitations
  • Power outages
  • Public emergencies
  • Natural disasters
  • Traffic conditions
  • Force majeure events

Nexa Experiential Solutions shall not be held liable for unavoidable delays, interruptions, or modifications caused by such circumstances.


Photography & Videography Rights

Events managed by Nexa Experiential Solutions may be photographed or recorded for promotional, branding, marketing, portfolio, and social media purposes.

By participating in events organized or managed by us, attendees and clients acknowledge and consent to possible appearance in event media content unless otherwise agreed in writing before the event.


Intellectual Property

All creative concepts, designs, branding materials, event strategies, presentations, marketing content, graphics, videos, website content, and business materials created by Nexa Experiential Solutions remain the intellectual property of the company unless otherwise agreed in writing.

Unauthorized copying, resale, reproduction, distribution, or commercial use of our materials is strictly prohibited.


Website Usage

Users agree not to:

  • Attempt unauthorized access to the website
  • Distribute malware or harmful content
  • Use automated scraping tools
  • Interfere with website performance
  • Misrepresent identity
  • Engage in fraudulent activities

We reserve the right to restrict or terminate access for users violating these conditions.


Advertising & Digital Campaigns

Nexa Experiential Solutions may run advertisements across Google, Meta platforms, YouTube, LinkedIn, and other digital platforms.

Campaign performance may vary depending on audience behavior, market conditions, budgets, algorithms, platform policies, and external factors. We do not guarantee specific engagement numbers, leads, conversions, sales, or viral reach unless explicitly committed in writing.


Social Media Engagement

Users interacting with our social media pages, advertisements, contests, campaigns, reels, comments, or messages agree not to post:

  • Offensive content
  • Illegal material
  • Defamatory statements
  • Spam
  • Hate speech
  • Misleading claims
  • Copyright-infringing content

We reserve the right to remove content or restrict access without prior notice.


Children’s Policy

Our services are not specifically directed toward children under the age of 13 without parental supervision or consent.

Parents and guardians remain responsible for supervising minors attending events organized or managed by Nexa Experiential Solutions.


Limitation of Liability

To the maximum extent permitted by law, Nexa Experiential Solutions shall not be liable for:

  • Indirect or consequential losses
  • Emotional distress
  • Business interruption
  • Revenue loss
  • Data loss
  • Reputation damage
  • Third-party failures
  • Technical issues
  • Delays beyond reasonable control

Our total liability, if applicable, shall generally not exceed the amount paid directly to us for the specific service giving rise to the claim.


Indemnification

Clients, users, attendees, and partners agree to indemnify and hold harmless Nexa Experiential Solutions, its employees, vendors, affiliates, and representatives against claims, damages, disputes, liabilities, losses, or legal expenses arising from:

  • Violation of these Terms
  • Unlawful conduct
  • Third-party disputes
  • Event-related misconduct
  • Unauthorized activities
  • Intellectual property violations

Privacy

Use of our services is also governed by our Privacy Policy available on our website.

By using our services, users acknowledge and agree to our data collection, usage, and communication practices.


Termination of Services

We reserve the right to suspend, refuse, or terminate services without liability if:

  • Payments are not completed
  • Terms are violated
  • Fraudulent activity is suspected
  • Safety risks arise
  • Unlawful conduct occurs
  • Operational cooperation is not maintained

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising from these terms shall be subject to the jurisdiction of the appropriate courts located in Karnataka, India.


Modifications to Terms

Nexa Experiential Solutions reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Updated versions will be published on our website with the revised effective date.


Contact Information

For inquiries related to these Terms & Conditions, please contact:

Nexa Experiential Solutions

Email: info@nexaexperientialsolutions.com
Phone: +91 7899003878
Location : 1st floor, no 90, 103, Alps View Apartment, 8th main, 7th cross, Hoysala Nagar, Bengaluru – 560016


By accessing our website, booking our services, participating in our events, or interacting with Nexa Experiential Solutions through any platform, you confirm that you have read, understood, and agreed to these Terms & Conditions.